Quality Assurance

At MD Helicopters, quality and safety define who we are and how we operate. As both an AS9100-certified OEM manufacturer and an AS9110-certified FAA Part 145 Repair Station, we recognize that our customers depend on us to deliver aircraft, components, and services that are safe, reliable, and mission-ready. Meeting this responsibility requires more than compliance — it demands a culture of accountability, continuous improvement, and uncompromising integrity.

In our OEM operations, we are dedicated to designing and producing helicopters and components that consistently meet stringent aerospace standards. By continually improving our Quality Management System, applying disciplined processes, and empowering our employees to take ownership of quality, we ensure that every product bearing the MD name is delivered on time and to specification.

In our Repair Station operations, we uphold the same rigorous standards while tailoring our focus to the unique requirements of maintenance and modification. We commit to understanding the needs of every customer, delivering services that meet or exceed regulatory and authority requirements, and driving improvement through careful analysis of performance data, corrective actions, and lessons learned.

Underlying all of this is our safety culture. Every MD Helicopters employee is empowered with stop-work authority and charged with the responsibility to identify, mitigate, and prevent risks. Safety informs every decision we make, from design to the flight line, ensuring that our aircraft and services protect the lives of those who depend on them.

As an active member of the General Aviation Manufacturers Association (GAMA), MD Helicopters also contributes to advancing global standards for safety, quality, and innovation in aviation. Our participation reflects not only our commitment to our own customers but also our responsibility to the industry we serve.

Our promise is simple yet profound: every helicopter, component, and service that leaves our facilities embodies our unwavering commitment to quality, safety, and customer trust.

Certificates

MD Helicopters, LLC. possesses the following Certificates

AS9100D

AS9110C

Air Agency Certification

Operations Specifications

EASA Air Agency Certificate

Safety Management System (SMS)

MD Helicopters has developed and implemented an industry standard Safety Management System (SMS) that meets the requirements of 14 CFR Part 5. This includes all 4 major components of Safety Policy, Safety Risk Management, Safety Assurance and Safety promotion. Our SMS process identifies hazards via a confidential employee reporting system, assesses risks using a likelihood-severity matrix, and mitigates risks through targeted training and procedural updates, with effectiveness monitored through quarterly safety reviews.