MD Helicopters, Inc . (MDHI) announced the winners of its 2021 Service Excellence Awards yesterday during the manufacturer’s Authorized Service Center briefing. The five awards are given to MD Authorized Service Centers based on performance and level of customer support throughout the previous year. Winners received a plaque and a generous parts and service credit with MDHI.
The 2021 Service Excellence Award winners are:
Most Improved Year Over Year
Ro-Wing Aviation, Inc. of Camarillo, Calif., for most improved sales.
Outstanding Support During Covid-19
Rotorcraft Support, Inc. of Fillmore, Calif., for their strong AOG support during a challenging time.
Solution of the Year
E.M. Heli-Logistics, Ltd. of Langley, British Columbia, Canada, for their outstanding C-Model support.
Service Center of the Year
Thoroughbred Aviation Maintenance of Georgetown, Ky., for their recent service center expansion.
Eagle Award for Outstanding Sales Performance
Precision Aviation Group of Atlanta, Georgia, for their strong revenue growth in 2021.
“MD Authorized Service Centers and Distributors are an extension of MD Helicopters, delivering the strong customer service experience we demand, and our customers expect, every day,” says Nick Nenadovic, Vice President, Aftermarket and Customer Support at MD Helicopters. “It i s an honor to recognize these five great companies, their organizations and their achievements, a small example of our global network who go above and beyond to keep our customers flying.”