MD Helicopters

Frequently Asked Questions

MD Helicopters, Inc. Website Related Questions

Why can't I access the restricted Supplier Support section of the website?

Suppliers who have signed a non-disclosure agreement and have received a User ID / Password from their Materials Management contact, are granted access to this restricted website.

Many companies have upgraded or reconfigured their network firewalls and /or proxy servers to protect against the new onslaught of viruses. Users can add the MDHI Web Site URL ( www.mdhelicopters.com ) to their trusted website lists in Internet explorer solve this problem.

The Supplier Support section of the MDHI web is restricted to suppliers of products and services to MD Helicopters, Inc. who have signed a non-disclosure agreement. This site provides these suppliers with access to instructions and specifications necessary to submit proposals, perform contracted work and comply with required specifications when performing this work or providing services. Contact Supplier Management for further information on becoming a supplier to MD Helicopters, Inc.

HTTP Error 401 - 401.2 Unauthorized: Logon Failed Due to Server Configuration / User Authentication is Incorrect

The User Authentication settings are incorrect under the Security Tab in Internet Options. Make sure " Automatic logon only in Intranet Zone " is selected under " User Authentication ". The Automatic Logon Settings page provides instruction for correcting this conflict.

How do I get permission to link to the MD Helicopters, Inc. website?

If you wish to link to the MD Helicopters, Inc. website, please complete the Link To MD Helicopters request form (available soon). In the interim, please e-mail the Web Team.

How do I get permission to use pictures and other information from the MD Helicopters, Inc. website?

If you wish to copy information from the MD Helicopters, Inc. website for other than personal use, please complete the Permissions To Copy request form (available soon). In the interim, please e-mail the Web Team.

How do I access the Electronic Technical Manuals (ETMs) on-line?

You may register for the online Electronic Technical Manuals (ETMs) here and login here.

How can I find prices for spare parts on-line?

MD Helicopters, inc. has provided links to the e-Price Catalog under the Fast Links button on the site home page and on the Price Catalog page in Publications.

The e-Price Catalog page also provides links allowing you to download both a PDF version and a Microsoft Excel version of the catalog.

Electronic Documentation (Adobe Acrobat PDF) Related Questions

Where can I get the free Adobe Acrobat Reader® software

Download the latest free version of Acrobat now by clicking on the Acrobat Reader icon below.

You can get Adobe Acrobat Reader free from the Adobe Website

How Do I Configure Acrobat Reader To View The ETM Collection

Adobe® Acrobat Reader® Version 5.0 or later must be used to successfully view the ETMs on-line. The ETM collection is provided in Adobe "PDF" format and required the reader software to open the ".pdf" documents in the browser window (configured as a plug-in to the browser). Instruction for configuring the Acrobat Reader software as a plug-in to your browser can be found on the Adobe® support website

It is highly recommended that you upgrade to the latest version of your browser supported by your operating system. See Web Browser Related Questions below for more information on obtaining the latest version of your web browser.

How do I download an electronic document (PDF) file from this website?.

To save files to your computer just right-click (click-hold for a Mac) on the document link.
In the dialog box that pops up choose "Save link as.." or "Save Target as..".
A second dialog box will appear to save the .pdf file to your computer. Select the drive/folder to save the download to.